Test Of Translator’s Competence. Do Agency Check Who They Work With? What Are The Steps?

Our translators and proofreaders are carefully selected through a rigorous process that includes assessment, training, and accreditation programs. They hold a university degree or a recognized professional certification and are thoroughly assessed via accredited language tests. They translate into their mother tongue from a language in which they are proficient, and are provided with clear instructions before and feedback after each job.

Once qualified, every translator at Certified Translation Services must follow a strict Code of Conduct and Ethics Guidelines to ensure that our clients always receive the highest professional service from skilled and impartial linguists. Our in-house proofreaders cover mainly European and Asian languages to ensure that the most common and in-demand languages are dealt with within the company.

All of our translation projects comply with the rules and procedures laid out in our quality control system. We have developed a customized system of random monitoring and supervision of our translators’ work by managers in line with our guidelines. Our team submits all translations for review to two native-speaking proofreaders who benefit from a third level linguistic training in the target language. This guarantees the highest standards at all times.

We commit to treating all information obtained during the work under this contract as private and confidential. We require that all parties involved in the process sign a non-disclosure agreement.

At Certified Translation Services, our main goal is a consistent high quality of translations and the ultimate satisfaction of the client. We ensure that the quality assurance process is implemented at all times and maintain confidentiality throughout the process. Our dedicated project managers oversee the quality of the translations on an ongoing basis, ensuring that all requirements are understood, implemented, and delivered.